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Download PDF, EPUB, Kindle Managing for Results : Critical Actions for Measuring Performance: T-Ggd/Aimd-95-187

نویسنده :Brittney Brown
تاریخ:یکشنبه 28 تیر 1394-05:20 ب.ظ

Managing for Results : Critical Actions for Measuring Performance: T-Ggd/Aimd-95-187. U S Government Accountability Office (G

Managing for Results : Critical Actions for Measuring Performance: T-Ggd/Aimd-95-187
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Author: U S Government Accountability Office (G
Number of Pages: 26 pages
Published Date: 26 Jun 2013
Publisher: Bibliogov
Publication Country: United States
Language: English
ISBN: 9781289019501
File size: 8 Mb
File Name: Managing.for.Results.Critical.Actions.for.Measuring.Performance.T-Ggd.Aimd-95-187.pdf
Download Link: Managing for Results Critical Actions for Measuring Performance T-Ggd Aimd-95-187
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GAO discussed how federal agencies can better measure their performance to improve the effectiveness, efficiency, quality, and timeliness of federal programs. GAO noted that: (1) federal agencies need to take certain actions to ensure the development of good performance measures; (2) agencies need to use a strategic management process that focuses on agency missions, program goals, and desired results; (3) stakeholders' consensus and involvement is critical to ensure proper development of performance measures; (4) successful performance measurement systems have measures that are outcome-linked, responsive to multiple priorities, responsibility-linked, and based on credible financial and performance information; (5) agencies should use performance information and benchmarking to set realistic goals and select appropriate process improvement techniques; and (6) ongoing performance measurement and benchmarking are essential feedback mechanisms for controlling costs, correcting unanticipated problems in improved processes, and institutionalizing a results-oriented focus.

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